General terms and conditions

General terms and conditions

1. Conclusion of contract

A binding rental agreement will come into existence if a request is confirmed by the tenant by phone, by post or e-mail with a written confirmation from the landlord.

2. Number of guests / use

The apartment is only with the number of people to occupy was booked.

The number of guests will be registered at the time of booking.

Any other overnight guests must be announced 24 hours before the landlord.

A subletting / subletting or other, even commercial use is not permitted.

3. Arrival / Departure

The apartment is available on the day of arrival from 14:00 clock, unless otherwise agreed in writing.

Key collection is by appointment.

Departure must be by 10:00, unless otherwise agreed.

4. Rental price

The rental price is the final price agreed in the booking confirmation. The rental price includes the rent and all additional costs, bed linen, towels, final cleaning, weekly cleaning and linen change.

5. Payment

At the latest 7 days after receipt of the booking confirmation, a deposit of approximately 50% of the rental amount is to be transferred to the named account. Non-payment of the deposit is considered withdrawal of the tenant.
The remaining rental price must be paid in cash no later than the day of arrival.

If less than 14 days are left between the day of the conclusion of the contract and the day of commencement of the rental, the entire rental price must be transferred to the named account immediately after conclusion of the contract or - by agreement - paid in cash before arrival. Non-payment of the rental price until the beginning of the rental comes in this case a cancellation equal, it eliminates the right to use the apartment and 80% of the agreed rental price will be
due.

6. Withdrawal / transfer / replacement tenant

The renter may at any time withdraw from the rental agreement, make a rebooking or substitute tenant.
The declaration of withdrawal / rebooking / replacement tenant is effective from the day on which it is received in writing (by post, fax or e-mail).
Cancellation and changes up to 28 days is free of charge. If canceled or modified later or in case of no-show, 80% of the total price of the reservation will be charged.

If the advance payment has already been made, the balance will be refunded.

In case of no-show without prior notification, the landlord reserves the right (24 hours after arrival) to rent the apartment on. A right to purchase the object no longer exists.

The host is held in good faith, an unused apartment if possible to allocate otherwise to avoid breakdowns.
Until the apartment is otherwise assigned, the guest has to pay the amount calculated in accordance with section 6 for the duration of the contract.

It is recommended to take out travel cancellation insurance.

Furthermore, the landlord is entitled to withdraw from the contract for objectively justified reasons, in particular in case of force majeure or other circumstances beyond the landlord, if the apartment was booked under misleading or false statement of material facts or the apartment is used for other than for residential purposes. The landlord must notify the guest of the exercise of the right of withdrawal without culpable hesitation. In the case of justified resignation of the lessor no claims for damages arise.

All changes are confirmed in writing to strengthen legal certainty.

7. Not Provision

The landlord is obligated, in case of non-provision of the apartment as a result of force majeure or for reasons that the landlord is responsible to the guest to refund an already paid rent.

The guest expressly waives further claims arising from the rental agreement.

8. Notification of damage / liability regulations

The tenant is obliged to report any damage (eg glass breakage, defect of a piece of furniture ect.), Which occurred during the rental period upon return of the apartment. He is liable for any damage caused in / to the apartment during its use in full. If keys are lost, the lock cylinders are replaced for safety reasons. The renter has to pay for the resulting costs. The landlord is not liable for the loss and / or destruction of personal belongings of the renter. For short-term loss of public utilities such as electricity, water, gas, the landlord can not be held liable, a price reduction is excluded. The same applies to force majeure.

9. Complaints

If the tenant determines that the apartment is not in accordance with the description or if he detects any defects, he is obliged to notify them immediately (but no later than after 3 days). After expiry of this period claims arising from this can no longer be made to the landlord. Defects are usually eliminated immediately.

10. Animals

Pets are not allowed.

11. Smoking

Smoking in the apartment is strictly prohibited.
Smoking is possible in the courtyard and in front of the entrance.

12. Infringement

In case of infringement, the landlord reserves the right to terminate the lease without repayment of amounts already paid.

13. Miscellaneous / General

The house rules of the building are part of this contract. The landlord is entitled to rent the apartment if necessary, e.g. for repairs which have become necessary at short notice or for checking the contractual use. The use of the paths to the apartment, including both the outdoor area and stairwell, is at your own risk.

14. Severability clause

The invalidity of individual provisions does not affect the effectiveness of the entire provisions of these terms and conditions.
Place of performance and jurisdiction for all disputes arising from this contract is Kiel.

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